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TIR SYSTEMS LTD - PRIVACY POLICY
TIR Systems Ltd. (“TIR”) respects your privacy and values its relationship with you. Your personal information will be protected, will never be sold, and will be used only by TIR, its affiliates, agents, suppliers, and business partners in order to provide services. TIR’s goal is to enhance your product and service experience.
HOW IS THE INFORMATION USED BY TIR
By submitting personal information to TIR, you are consenting to its use and disclosure for the following purposes:
- Meeting safety, security, legal and regulatory requirements;
- Providing you with general marketing, product, service and business partner information and offers;
- Conducting market analysis;
- Maintaining the accuracy of TIR’s records to respond to your inquiries and provide you with warranty or other customer service communications, and otherwise manage its relationship with you; and
- Satisfying other reasonable, legitimate business interests (such as collecting outstanding debts or investigating credit worthiness).
If these intended uses are not reasonably obvious from the circumstances in which personal information is collected, TIR will provide you with an opportunity to withhold your consent to the collection, use or disclosure of the information. For example, TIR will provide you an opportunity to tell us not to use for marketing purposes the contact information that you provide us when registering for a service. Keep in mind, however, that there are situations in which applicable laws require or allow TIR, its affiliates, agents, suppliers, and business partners, to collect, use or disclose personal information without consent. They include, for example, safety and law compliance and enforcement activities.
WHAT INFORMATION IS COLLECTED BY TIR AND HOW IS IT USED
(A) Personal Information that TIR may collect:
TIR may collect personal information about you that is reasonably necessary for the purposes described above. TIR may collect this information directly from you or from its Web site, its agents, affiliates, service providers, business partners and other sources that compile lists of potential lighting purchasers, always with your consent when required by law.
For example, when you purchase a product from TIR, TIR and its affiliates, agents, suppliers, and business partners will collect information about you that may be used by TIR for the above stated purposes. TIR also may conduct promotions and may offer several forms of personalized services such as warranties, servicing and maintenance services, in respect of which you may be requested to provide certain contact and eligibility information such as name, mailing address, telephone number, e-mail address, date of birth and other information that may be required to provide or administer these services or promotions. TIR may also request that you to provide additional information about your purchasing patterns and preferences, gender and other financial, insurance and demographic information such as family income. TIR uses this information as described in the list of uses set out above.
(B) Visiting the TIR Web Site:
(i) What Information TIR May Collect Through its Web Site:
During normal Web site usage, you can visit TIR’s site without communicating any personal information. However, to make use of certain features on TIR’s site, such as promotions, personalized services, or online appointments with one of TIR’s agents, users may need to register with the TIR site. As part of this voluntary registration, TIR may request contact and eligibility information such as name, mailing address, telephone number, e-mail address, date of birth and other data required for operating these services or promotions.
As described in paragraph A above, TIR may also ask you to provide additional personal information. TIR uses this information as described in the list of uses set out above.
You should be aware that when you share personal information in public areas of any Web site, such as chat rooms or bulletin boards, this information might be seen and used by others. TIR urges you to exercise good judgment when sharing personal information in these forums.
(ii) TIR’s Web Site – Use of Cookies:
When you visit TIR’s Web site, TIR may collect and store information about your visit on an anonymous, aggregate basis using “cookie” technology. A cookie is an element of data that a Web site can send to your browser, which may then store the cookie on your hard drive. Cookies may tell us the time and length of your visit, the pages you look at on TIR’s sites, and the site you visited just before coming to the TIR Web site. TIR may also record the name of your Internet Service Provider. This information allows TIR to measure site activity to tailor the consumer’s experience within TIR’s Web site. The goal is to save you time and provide you with a more meaningful visit. Cookies used by TIR on its Web sites do not reveal personal information and cannot read data from your hard drive.
If you are concerned about cookies, you may modify your browser settings to notify you when you receive a cookie. If you do not know how to modify your browser settings please consult your browser documentation or the supplier Web site. You may visit the TIR Web site with your cookies turned off. However, you may not be able to access some of the areas of the TIR site, which require cookies for customization and personalization.
TIR may also use third parties to serve TIR advertisements on other Web sites. In serving TIR advertisements these third parties may place cookies on your browser computer and may collect certain anonymous information about your visits to other Web sites. This information includes browser type, IP address, Web activity and time of day and is used to better understand and optimize TIR’s online advertising campaigns. To opt-out of these cookies, please review the privacy policies of that Web site and follow the instructions on their site.
SHARING INFORMATION WITH OTHER PARTIES
When you provide TIR with personally identifiable information, TIR may share that information with its agents and affiliates. TIR also may share your personal information with business partners solely for use in promoting joint marketing programs. Before TIR shares your information with any of these or other organizations TIR will ensure we have the consent required under applicable law. For further information about those with whom TIR may share your information, please contact us. TIR may also share your personal information with its suppliers for the exclusive purpose of providing services for us.
TIR may disclose your personal information as required by law, including in conjunction with a government inquiry or in litigation or dispute resolution.
Additionally, TIR’s Web site, http://www.tirsys.com/, does contain links to sites outside of and not controlled by TIR. TIR is not responsible for these sites, their omissions or for the policies or content of their Web sites. TIR recommends that you read the privacy policies of these sites before making a decision to provide your personal information to the site operators.
HOW PERSONAL INFORMATION IS PROTECTED
TIR is committed to protecting your personal information in full compliance with this Privacy Policy and applicable laws. TIR understands your concerns about online security and about the security of your information otherwise collected by TIR and we take reasonable precautions to prevent the loss, misuse or alteration of information under TIR’s control. In addition, TIR employs generally accepted information security policies, procedures and techniques.
TIR will not collect, use or disclose your personal information for any other purpose than those disclosed above.
TIR encourages you, the user, to observe the security features built into your browser. Upgrading to the latest version of an Internet browser will often provide increased security.
OPTING OUT OF TIR MARKETING PROMOTIONS AND INITIATIVES
If you do not want to be contacted for product, service or marketing initiatives, or if you would like to be removed from any direct marketing initiatives, corporate surveys, telemarketing or direct mail or e-mail lists, or if you would otherwise like to limit TIR’s use or disclosure of your personal information, please contact TIR as indicated below.
Except as required or permitted by applicable law, TIR will respect your wishes relating to the use of your personal information and TIR will ensure that your file reflects the limitations that you have requested. Unless they are obvious, TIR will advise you of the consequences of withdrawing your consent.
ACCESSING AND CORRECTING ERRORS
You can access and correct errors in your personally identifiable information by contacting us as indicated below. Note: you may be asked for your name, address and additional contact information.
While TIR uses reasonable efforts to ensure that the information we hold about you is accurate, complete and current, we rely in part on you to inform us about changes to your contact or other relevant information.
CONTACTING TIR
TIR is committed to continuous improvement, and values your input. We welcome your comments and/or suggestions on improving TIR’s policies. If you have any comments or concerns, or wish to limit the use of any of your personal information that we may have, you may contact TIR at:
TIR Systems Ltd.
7700 Riverfront Gate
Burnaby, British Columbia V5J 5M4
1-800-663-2036
Attention: Privacy Officer
Or you may contact us by clicking on the “CONTACT” icon found on the TIR Web site.
UPDATES TO TIR’S PRIVACY POLICY
TIR is always looking for ways to improve and update its Web site to further enhance its effectiveness. Consequently TIR’s policies, including this privacy policy, will continue to evolve and TIR reserves the right to alter this privacy policy from time to time and such changes will be effective ten days following the date on which this privacy policy is revised and posted to the TIR Web site. We encourage you to visit TIR’s Privacy page from time to time to view TIR’s most current privacy policy
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